The Ministry of Health and Family Welfare, Government of India, has awarded the prestigious National Quality Assurance Standard (NQAS) certification to the Community Health Centre (CHC) Nagam, located in Budgam district. This recognition marks a significant milestone in the continuous effort to improve the quality of patient care at the facility.
The NQAS certification, which is issued by the National Health Systems Resource Centre, is a testament to the high standards of care maintained by CHC Nagam. The certification process involved an extensive external assessment conducted by a panel of empaneled assessors from May 9-11, 2024, across all 12 departments of the CHC.
Following the rigorous evaluation, the certification revealed that all departments within the CHC met five out of six critical criteria, achieving an overall score of 85.82 percent. This commendable performance led to the CHC being granted “Quality Certified with Conditionality” status under the NQAS for a period of one year from the date of certification.
The certification letter acknowledged the dedicated efforts of the CHC Nagam team in striving for quality certification under the NQAS. It also emphasized the importance of addressing any weaknesses identified during the national certification assessment and encouraged the facility to close these gaps as soon as possible.
The achievement of NQAS certification underscores the CHC Nagam’s commitment to delivering high-quality healthcare services. Only hospitals that meet the stringent standards set by the Union Health Ministry are awarded this certification, making it a significant accomplishment for the institution.
The Jammu & Kashmir National Health Mission (NHM) congratulated CHC Nagam for its success in obtaining the NQAS certification, recognizing the hard work and dedication of the staff in upholding and improving the quality of patient care at the facility. This certification not only highlights the quality of services provided by CHC Nagam but also serves as a model for other healthcare institutions striving to achieve similar standards.